Refund Policy

You can cancel a Founding Pro subscription through the hosted customer portal. Cancellation stops future renewals. Unless the portal or applicable law says otherwise, access continues until the end of the period already paid for.

You may request a refund within 14 calendar days of the initial subscription purchase. We assess the request fairly, including whether the service and included usage credits have been substantially consumed. Nothing in this policy limits a statutory cooling-off period or another non-waivable right.

Renewal charges are generally non-refundable once a new billing period begins, except where required by law or where a duplicate charge, billing error, or material service failure occurred. Cancel before the renewal date shown in the customer portal to avoid the next charge.

Approved refunds are returned through the original payment method by the merchant or payment provider. Bank processing times vary. Refunded service periods may end, and unused promotional or subscription credits associated with the refunded invoice may be removed.

Email [email protected], or use the support details on your payment receipt. Include the account email, order or invoice identifier, purchase date, and a short explanation. Never send full card details.